Hello there,
After upgrading my dolibarr installation to the 20.0.3 version all emails sends by the ticketing module does not include the header and the footer i have defined… No header or footer is included on emails that are sent from the ticketing module… Only the message is included … Today i have upgraded to 20.0.4 and nothing is changed to this issue…
How can i fix it …? Is anyone else having the same issue with me …?
what PHP version?
The PHP Version is 8.1.31 …I think it should not be a problem …All at the admin/system/phpinfo.php?mainmenu=home&leftmenu=admintools url…
Downgrade to PHP 7.4 and test the emails again
Hello there !
Downgrading php is not possible … I have applications in theserver that dolibarr is hosted tha need latest php …
But this was working fine until dolibarr 20.0.2 …it stoopped working on 20.0.3 and 20.0.4
Any other ideas…?
Yeah, have you considered running Dolibarr as a container?
No … What would i gain …? How the container would fix this issue …?
In my opinion i is a bug …Many times during version upgrades i faced issue in things that was working in the earlier versions… I think that is the actual issue here… In version 21.0.0. i have tested somewhere this works fine …
Anyway …any help …?
The container allows you to run a separate PHP version just for Dolibarr - in fact the container image comes fully equipped with PHP and other necessities, all you need is to configure it to talk to your MySQL
I understand what is a container… What i wanted to say is that dolibarr 20.0.4 should run fine in the versio i have according the dolibarr reuirements per version page. Anything else is a bug. At the end i finally resolve this issue by changing php how am going to be sure the this version will run with out issues in the previous php …?
I understand. If it is a bug, then please check if someone else already filed the same bug here GitHub · Where software is built
else file it and include PHP version, Dolibarr version, and if possible some pictures
