On orders my company details spread outside the from box :-(

Using my Dolibarr CRM/SRM Modules
1

On orders my company details spread outside the from box :frowning:

How do I fix that?

outside_address_box

2

Hi!
Which pdf model do you use?

3

right, that is important information, sorry I forgot to add it.

I actually tried all 3 built in
proforma
eratosthene
einstein

and they all have the same issue.

4

I suggest you use eratosthene is the newest.
Proforma is well for proforma invoices!
You can modify core/modules/commande/doc/pdf_eratosthene.modules.php
search for // Show sender and in the sections below you can modify positions.
You should also make a module after so as not to break your modifications with upgrades.

5

Hello,

What is strange, is that you are not supposed to have 2 blank spaces, but only one :
image

How the company configuration is made ?

6

I do not see any extra newlines in the company definition, and I also checked using arrow keys to move around in the boxes.

dolibarr_company_definition

7

I might have tracked it down.

Iā€™m also seeing it on orders, but for the recipient.

Iā€™m using 1 big address field because I find it much easier for customers to fill out, and I donā€™t particular need to know where they are from, because I am using dolibarr to sell dance classes and workshops in our nonprofit, so we will never ship anything physical anyway. But we do need to know who our members and customers are.

Anyway, what I am seeing in the json for the address field is this:

"address": "Streetname\r\nPostal\r\nDenmark",

Notice all those \r and \n? Maybe I get an empty line because both the \r and \n are being translated to a newline?

order_with_blank_lines_in_address

Iā€™ll now go test it.

8

YES, this \r seems to be the culprit.

When I stripped out \r before using the API to insert the address field, then I do not get any empty lines.

ā€œaddressā€: ā€œSTREETNAME\nPOSTAL\nDenmarkā€,

9

Looking at the json from API ā†’ Setup ā†’ GET /setup/company I see \r\n.

ā€œaddressā€: ā€œc/o Jon Bendtsen\r\nSTREETNAMEā€,

I used the GUI to create the address, I did not inject it using json.

I am using a mac to fill out my forms, maybe this injects a \r\n in the text field?
My iPhone does the same \r\n
My Android does the same \r\n

Maybe itā€™s a browser issue? I doubt that
Mac == Brave
iPhone == firefox
Android == Chromium

So now I wonder if this issue is because the PDF is created on a Linux, which is complicated for me to test.

10

issue seems fixed :slight_smile: