Subscription Products and Zammad Integration

Hello,

I am new to Dolibarr and have just installed it. I am exploring its features to determine if it suits my business needs. I run a computer and mobile repair shop, and I’d like to use Dolibarr for managing my operations.

I have two specific requirements, and I’d appreciate your guidance:

  1. Subscription-Based Products with Payment Links
    I want to create subscription-based services (e.g., monthly or annual maintenance plans).
    Ideally, I’d like to include a URL or buttonin the price table of these products/services that customers can click on.
  • Clicking this link would:
    • Add the service to their cart.
    • Redirect them to a payment page where they can complete the transaction online.
  • Is this functionality possible with Dolibarr? If so, could you please guide me on how to set it up?
  1. Integration with Zammad Ticketing System
  • I am interested in integrating Zammad with Dolibarr because Zammad offers great multi-channel support for ticketing (email, chat, social media, etc.).
  • Is there an existing module or plugin for Zammad integration? If not, is it possible to achieve this through APIs or custom development?

I would be grateful for any advice, documentation, or suggestions on how to achieve these features.

Thank you for your help!

Best regards,